12 Best Maid Agencies in Singapore (August 2026)

Where Universal truly differentiates is their transfer maid expertise. Transfer maids are helpers already in Singapore who are switching employers, which means shorter waiting times (often 1 to 2 weeks), no overseas deployment delays, and the ability to meet candidates face-to-face before committing. Universal maintains one of the deepest transfer maid pools in the market, sourcing from Indonesia, the Philippines, and Myanmar. Their MOM retention rate of 75.35% is well above the industry average of 63.35%, confirming that their matching process actually works.

The agency has three branches and has earned the SME500 Award for business excellence. Clients consistently praise the responsiveness of their consultants, particularly when navigating the paperwork-heavy process of transferring a helper's work permit. If you want a helper who is already acclimated to Singapore and can start quickly, Universal should be your first call.

Their specialisation in Myanmar and Indonesian helpers gives them deep sourcing networks in both countries. Status operates its own screening and training processes, which means the helpers reaching your doorstep have been evaluated for household skills, language ability, and temperament compatibility. Their placement turnaround is impressively fast, typically 7 to 10 days for transfer maids, which is well below the industry norm.

The agency has earned the Singapore Excellence Award and has been featured in The Straits Times for its professionalism. Clients note that the team is straightforward about fees, does not push unnecessary add-ons, and provides genuine post-placement support. If you specifically want a Myanmar or Indonesian helper and value an agency that has earned its reputation through two decades of supplier-level quality, Status is a strong choice.

Since their founding in 2011, Island Maids has grown into one of the largest maid agencies in Singapore by volume. Their placement numbers far exceed the industry average, currently sitting at over 500 placements compared to the typical 48. That scale gives them access to a broader pool of candidates from Indonesia, Myanmar, and the Philippines, which means more options for families with specific requirements like infant care experience, elderly care skills, or cooking expertise for particular cuisines.

Island Maids won the Reader's Digest Best Quality Service Award in 2020. Clients frequently mention the professionalism of their consultants, the efficiency of their paperwork handling, and reasonable pricing. The trade-off with a high-volume agency is that you may not get the same boutique-level hand-holding as smaller firms, but for families who want a reliable, well-organised process with easy physical access, Island Maids delivers consistently.

The agency has been part of MOM's Advance Placement Scheme (APS) since its pilot phase in 2016. APS agencies allow employers to conduct face-to-face interviews with helpers before making a commitment, which significantly reduces mismatches. Maidcity sources helpers from Myanmar, Indonesia, the Philippines, and Mizoram, and handles all administrative requirements from work permit applications to insurance and home leave processing.

They have been named one of the Top Maid Agencies by ThreeBestRated for three consecutive years and maintain strong five-star Google reviews across their three branches in Toa Payoh, Kovan, and Clementi. Clients highlight the transparency of their charges, the quality of their post-placement support, and the willingness of staff to address concerns quickly. If your priority is finding a helper who stays for years rather than months, Maidcity's matching-first philosophy is worth the conversation.

Guided by a philosophy rooted in "Love and Compassion," Green Employment treats the relationship between employer and helper as a partnership that needs nurturing, not just a transaction to be processed. Their consultants walk you through every step: from understanding your obligations under MOM's Employment of Foreign Manpower Act to setting realistic expectations about the adjustment period. The agency holds accreditations from the Embassies of Indonesia and the Philippines, which speaks to the quality of their sourcing channels.

The numbers back up their approach. With a placement volume of 305 and a transfer rate below 0.4%, Green Employment is one of the lowest-risk agencies in Singapore. Their Google rating of 4.9 across their Toa Payoh and Serangoon branches reflects the level of personal attention they provide. If you have never hired a helper before and want an agency that will hold your hand through the entire process, Green Employment is the right fit.

Their MOM metrics tell a compelling story: a transfer rate of just 0.75% over 19 years of operation. That is exceptionally low, and it suggests their screening and matching processes are thorough enough to get placements right the first time. The agency sources helpers from the Philippines, Indonesia, and Myanmar, and provides structured pre-deployment training to ensure candidates are prepared for Singapore households.

Clients consistently praise A1's professionalism and after-sales support. Multiple reviews highlight specific consultants who stayed responsive well beyond the initial placement, helping with everything from work permit renewals to mediating minor household conflicts. For families who want the peace of mind that comes with strong financial guarantees and a proven low-risk track record, A1 is a solid pick.

Best Home operates on values they spell out explicitly: Best, Ethical, Sincere, and Trustworthy. Beyond the acronym, what this means in practice is a consultative process where staff take time to understand your family's needs rather than pushing the first available candidate. They specialise in screening and training helpers for core competencies: general housekeeping, cooking, and caregiving. They also offer part-time cleaning and cooking concierge services for families who do not need a full-time live-in helper.

With three branches and nearly three decades of operation, Best Home has built a loyal client base. Reviews highlight the helpfulness of staff during contract renewals and the quality of their post-placement mediation services. If CaseTrust accreditation and the financial protections it brings are important to you, Best Home should be on your shortlist.

Inter Great sources helpers from the Philippines, Indonesia, and Myanmar, with a particular focus on candidates who have verifiable caregiving experience. Their consultants do not just hand you biodata sheets; they walk through each candidate's care experience in detail, matching specific skills to your household requirements. Whether you need infant care with newborn experience, eldercare with dementia management skills, or post-surgery patient care, Inter Great has the screening depth to find the right fit.

The agency maintains a 4.9-star Google rating, which is among the highest in the industry. They have convenient branches in Katong, Ang Mo Kio, and Bugis, and handle the full administrative stack from work permits to home leave. The one caveat: pricing transparency could be stronger. Some clients have noted that transfer maid fees are not always clearly published on the website, so ask for a full fee breakdown upfront before committing.

What sets Able Best apart is their suitability for repeat and bulk hiring. They offer a one-time free replacement guarantee, transparent consultation-based pricing with no hidden fees, and a turnaround time of approximately 10 working days. For families who have multiple helpers (second-time employers pay the higher S$450 monthly levy) or businesses that need domestic staff across multiple households, Able Best's structured process handles volume without sacrificing quality.

The agency sources helpers from the Philippines, Indonesia, and Myanmar, and works with multiple overseas training centres to ensure pre-deployment readiness. Their end-to-end service covers everything from sourcing and matching to documentation, work permits, medical checkups, insurance, and travel arrangements. Clients appreciate the no-surprises pricing model and the dedicated post-placement support that extends well beyond the initial settling-in period.